[Resolved] Reliance Digital — problem in hitachi ac

Pravakar Datta

from Mumbai, Maharashtra

Address:

BARASAT, Kolkata, West Bengal, 700125

I have purchased a 1.5 ton ac a few days (Approx 2 weeks) from barasat reliance digital (West bengal). But 3 days ago i have a problem with ac. I requested for servicing over phone. Today a technician came and tried atmost to repair it but in vain. He said it is a fault of pcb board. Then i called reliance digital at barasat for furter process (Contact no - [protected]). At first he misbehaved me and informed me that it is not duty of reliance digital. Then he said that customer have to do for repairing of ac. I could not think the rustic behave from such a reputed company.
Please do the needful at your end asap.

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Jun 1, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Reliance Digital Customer Care's response Hi,
We regret the unpleasant experience you've had. Please call us on our toll-free number[protected]. You can also find out other customer relationship touch points using this link: https://bit.ly/2XbzWVB. Thank you.