Purchased an LED TV on 17 April from Reliance Digital, Ardee Mall. Product (LED TV) was to be delivered on 19 April, however we as a customer we were only coordinating with the product delivery guy and the salesperson from Reliance Digital to get the product delivered, after making several calls, the delivery guy told us that he will deliver by 12 pm, not delivered at 12 pm, then he told by 2 pm, he will deliver, did not deliver, and told that there was a curfew and could not deliver from 3 pm to 8:30 pm on 19 april, after that I contacted the delivery guy at 9 pm which he told that his car was broken, told him to deliver next day i e. Today 20 April, now another delivery guy called me at 9:45 am to deliver the product by 11 am, i called the delivery guy at 12 pm, he told that still 1 hour will be taken to deliver. Then I called the salesperson who told me that they are not responsible for delivery to which I told him to cancel my order for which they have agreed. Such pathetic service from Reliance Digital was not expected. They can sell their products like [censored] and their service is [censored]ier. Thanks but no thanks I will recommend anyone who is going to purchase anything from this to reconsider their choices. Was this information helpful? |
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