[Resolved]  Reliance Digital — product not received

Address:

West Godavari, Andhra Pradesh, 534101

Hi
Customer dissatisfaction is the first case for the downfall of any business
I bought sony 5.1 audio system worth 22000 last night at reliance digital vijayawada.
After making the payment, they told me product is not ready... It has to come from distribution point
They said u can go and collect it from there
I came from 150 kms away from vijayawada
I waited at distribution point for 1 hour till night 10 o clock with my whole family
They told me after waiting for 1hour... Mail is not reflecting so can't give it at that time
I told them i came from a far place and i can't wait whole night send it to my place because it's not my fault
They refused
I don't understand what kind of relationship the store people are maintaining
I've bought 2 laptops and a led tv from the same store from past 1 year
I've made a real big mistake preferring to reliance digital
I'll never suggest anyone to buy any product from this store
This is really a very bad service