Reliance Digital — Product not received on time

Jul 08, 2022

Updated by prakash suresh Yesterday i raised complained reliance digital customer care and reference no DR01992284.
Today i seen status return created, ( Your Return request has been created. A delivery partner will soon be assigned to pick-up your order.) Since am not received material and not request to create, so i called customer care they told product is damaged so they will send money back 7days, and they are not giving proper clarification.
I clearly doubt (reliance digital or Ecom express) they cancelled product themselves and sell extra price in the market?.
Even i don't know i will get full amount assurance. How can I trust here after?
My money kept with reliance digital so many dates and still 7 more dates, who will give me with intrest, . And am really have head ache due to this.
I know they will come back with unrealistic story to close this subject.
For them this is single product.
For us this is dream...

Jul 18, 2022

Updated by prakash suresh Am not received refund money, since ordered return on 8th July (Friday), if we count 8th, 11.12, 13, 14, 15, 18(Monday) 7th day still am not received refund on my account, and today called they are saying 11th is count is day 1 and i will receive money on tomorrow 19th, i asked if am not receive money is what I do, and they replied i will call again, is that my work keep on calling? For its other mistake?

Jul 27, 2022

Updated by prakash suresh My refund money not initiated, Evey time person asking what the issue, once i siad everything in order, and reply back is "we sorry and we understood your query, and your money will get definitely amd our team is working you will get money as soon as possible kindly wait 72 hours" but am not getting any other exact date, there are several 72 hours gone, please note that i order is June 21St and July 8th is return created now date is almost 28th, .so 20 days gone product is return created. Please give my money back.