Reliance Digital Complaints & Reviews

Dear sir/madam,

We have a complaint against reliance digital showroom of panipat located opposite railway road panipat. We bought a refrigerator in 2017 diwali offer but we did not received cash back from them according to the offer. I visited three times in last month but the person who deal with me who commited cash back on our purchasing is not in the office. He is always out for work his phone is switched off whenever...

I had bought my laptop one year back from a reliance digital store in phoenix market city, whitefield, bangalore. Two months later the edges of my laptop broke despite being placed in the laptop bag i got from the same store. About a month later, the screen acquired some blurry white blobs of discoloration and it's still there. As i got to the second year, my laptop became extremely slow. It wouldn't turn off sometimes even if i switched...

I bought Apple macbook Air from reliance digital on 26 Jan 2017. After some 4 month o[censored]se one day it stopped getting charged and turned off, I took it to Apple care where they told that it got some faults and we need to pay 48thousand to get it repaired because my product doesn't cover warranty (which it should). Then I took my laptop to Reliance digital they submitted the laptop for investigation but didn't came back, after so many mails...

I went to reliance digital store in mysore, store located at mall of mysore to purchase a side by side refrigerator. Initially, i had expected that being involved in a premium purchase my shopping experience would be good. However it was just the opposite! The store employee sunil was very rude and not at all interested to convince us regarding the specific model i wanted to purchase. He was really short tempered and displayed frustrated...

I have taken additional warranty for Kent purifier from Reliance digital and now it needs a filter change but no matter how many times I call - no one from Reliance bothers to look into matter.

Its been 10 days, almost 8-10 calls, 4 mails.

Every time I get reply saying 'Will send someone by 7PM' or 'This has been escalted on high priority'

It is just a water purifier filter change which will take...

Sir, we buy laptop in your showroom in tamilnadu vellore district for RS:59000.They said that laptop is brand new laptop, after opening that laptop some (iritatable sound) i heared I ask to the manager he said That is normal only & that sound can hear in all laptops they diverted my mind i think that is normal only after 3 days go back to the reliance digital showroom i said to the manager that sound is too noisy he said again that is normal...

Yesterday, 8 Feb 2017 at about 1530 hours I went to the Reliance Digital Store in Thiruvanmiyur (Chennai, Tamil Nadu) to purchase a "HP Black Ink Cartridge # 678" for the HP 3450 Series e-all-in one printer/copier that I had previously also purchased from the same store.

Although they had the item and I was ready to pay cash (with a new Rs 2, 000 note) the sales people said they had no change and instead asked me to use a debit...

I purchased an Air condition from Reliance Digital on 31st May, 2016. They offered us 10% cash back with HDFC credit card payment.
We paid with HDFC credit card. They made the transaction at their end and assured us to
credit the cash back within 90 days.

Even after 6 months when we did not received cash back I raised a ticket to them with complaint number[protected].

One guy from reliance digital...

This is to complain that my experiences at your stores is worst, the simple shopping experience just to buy a single fridge turned into disaster.

Incident 1 : out let new bel rd, bangalore date 7th may, booked samsung fridge, everybody assured it will be delivered next day, even the store manager vivek assured. 3 days over no one called for delivery, when i called back to the store they simply said no stock & not sure when...

I had purchased a Reconnect Convection Microwave Oven Model - RHMCB 2501 on 09-Nov-2012 which came with a warranty of two years. Unfortunately, one of the PCB of the Microwave was blow away during first week of January 2015, just a couple months after the warranty was expired. The PCB was repaired on 10-Jan-2015 for which I had to pay a charge of Rs.2376 for the services, the representative (technician) who came down to fix the issue, had...

Model number: LG-REF-M292RLTL, EAN:[protected]
The above mentioned Fridge was delivered and was dented while installation. The service engineer is not taking the fridge back as i want a replacement. After doing all the calling to the service center and reliance digital store, they are not replacing it. Now i want my money back and not the replacement....

Hi, I am vipin sharma and I stay in najafgarh yesterday I went to purchase a refrigerator at Janak puri reliance digital store they committed me an exchange offer on old fridge of Rs5000 and I clearly stated them it' burnt and it's not turning, initially they gave me the price of Rs 34500 however after negotiating the final deal was settled at Rs 33500 but when the delivery boy came and he refused to take the old fridge and said since...

Hi, Almost a month with no accountability or ownership after sending 6 mails and talking to multiple people... Mails were sent to following email ids: [protected]@resq.in ; [protected]@ril.com; [protected]@relianceada.com ; Rcomnodalofficer.[protected]@relianceada.com. Please find the mails below… Regards, abhishek [protected] MAIL - 6 15 days from the day of purchase... still awaited resolution from reliance...

I purchased an Panasonic CUBE AC from your store located at Master Canteen Square, Bhubaneswar last saturday, i.e. on 30th March.
The AC was purchased in the name of Mr. Jagatjit Mohapatra to be delivered at 109, Soubhagyanagar, Near Delta Square, Bhubaneswar. Pincode: 751012

I was promised that the fittings shall be done at a max in 2 days time, i.e. the AC should have been fitted at my location by 1st of April.br...

Beware, Reliance digital Aundh Pune, India store is not authorized for Apple products and Apple denies providing any sort of free online upgrade to product purchased from this branch. Unfortunately, I learnt it after purchasing a Macbook Pro from the same store, and I have a mail from Apple Inc. stating the same. Long list of complaints follows.
I bought a Macbook pro from Reliance digital on 19th July 2012. While purchasing I was...

I purchased a window AC of Videocon make VWR5244 form Reliance Digital’s outlet at Ambience Mall, Gurgaon on 4th May 2008. Ever since I purchased the AC, I have been facing problems of multiple sorts.

1. I was promised that AC will be delivered on 5th May 08. I was eagerly waiting for its delivery till late evening, as it is first AC in my lifetime.

2. When I called up Reliance ResQ number (by the way I...

I bought 1.5 ton Hitachi ac in Mar 25, it start creating problem since beginning, Now 3rd time ic got damaged & not repaired since last one month, I am frustrated calling them again and again but no resolution. I request to refund the amount as I no longer required this third class product.
Regards
Jeevan Sharma
[protected]

This is to bring to your notice that even after 3 days, my purchased TV is not installed yet..
the commitment is at its worst
the communication is at its worst
no tracking of services
no higher authority takes care..
nor anyone from the store is sharing any time..
does not value customer

I hadn't seen such worst dealing eve

RNP[protected]
Dear LG / Reliance Digital Support,

I am writing to formally report an ongoing issue with a brand new LG air conditioner purchased from Reliance Digital( suncity, Bandlaguda Jagir, Hyd, 500086) on February 8, 2025.

From the first day of installation, the unit has been making a grinding noise, which clearly indicates a mechanical issue. I immediately raised a complaint with Reliance, but despite multiple follow-ups, there has been no resolution or proper response from your service team.

This is extremely disappointing and unacceptable, especially for a newly purchased product under warranty.

Manager promised to take care of the issue within 7days and now he is ignoring. Issue is not resolved.

Dear Team,

I am writing to raise a serious concern regarding my Reliance Digital account. I had mistakenly opted to delete my account, and as per the notification (screenshot attached), it clearly states that my account will be permanently deleted on[protected]. This means my account is still active as of now.

Despite this, I am unable to:

Place any orders using my wallet balance (₹1699)

I am not Use this amount at any Reliance Digital offline store. Get any assistance or resolution from customer support after multiple emails and phone calls but no response. Reliance support team has informed me that my account is already deleted and that my wallet balance will also be lost – which is misleading and unacceptable.

I request the following immediately:

1. Either allow me to use the ₹1699 wallet balance before the account deletion date
OR

2. Refund the entire wallet balance to my original payment method or UPI

I am a student and this amount is important to me. If this issue is not resolved quickly, please help me