I have purchased a Aquaguard Water Purifier from Reliance Digital, but the product is not working well. As per the Reliance Digital Website the product is having a manufacturer warranty of 1 year but when I approached Eureka Forbes they said that they have nothing to do with the product but Reliance Digital will provide me support for all my problems. So in this case I am cheated saying that the product is covered under manufacturer Warranty.
Another thing is that Eureka Forbes has a list of authorized online resellers of their product in which Reliance Digital is not there. So why Reliance is selling their product and forcibly making customers to take the support services from Reliance Digital when the customer has purchased the product on Eureka Forbes faith.
Now they are just making foll of me and providing some repair services and the issue is as just it was.
So now I am telling Reliance Digital to refund my money or replace the product but they are just giving me repair services.
They are cheating the customers saying they are providing Manufacturer Warranty but they are not.
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