[Resolved] Reliance Digital — reconnect 32 " led tv.

sushil sawant

from New Delhi, Delhi

Address:

400010

Very bad quality & service by reliance digital. I bought reconnect 32" led tv. From vashi - navi mumbai.
After 8 months front panel damaged. I not know reason. I registered complaint on 09-nov-2017. Technician came on 10-nov.& after checking taken some photographs he said we will call you back. After waiting for three days (No response) i registered complaint again for this. After that every day i am calling two or three times and getting same answer, we are waiting for service center. There is no any specific response. Three days after when i call they told we are waiting for part. This answer repeatedly given for three days. And suddenly on 21-nov, after my call they demanded rs.9000/- for that part,. Customer care & service center response is very bad. Not expected from reliance digital. May be next time of purchase i want to think 100 times.

Sushil sawant, complaint no.[protected]

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Jan 2, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Nov 30, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital