Reliance Digital — reconnect air cooler

Address:

Wardha, Wardha, Wardha, Maharashtra, 442001

Complaint against rconnect air cooler
I have purchased the above product in may 2019 after one month o[censored]se the water pump of cooler not worked so I call to customer care they told me the water pump and power cord will be replaced within month but still no response from any customer care person so it's very frustrating. I also called the service department they told the above part will despatch from our side within 3 or 4 days our mechanic will replace it but still there is mechanic or any other person not reach to my home yet.
So it's very hopeless service from our side