[Resolved]  Reliance Digital — reconnect-audio system

Address:500014
Website:Reliance Digital

Purchased the above system at your jeedimetla shop (Reliance digital).
On 19/10/2017. (I., e on diwali day) vide invoice no. C#60380648 dt.19/10/2017.
At the time of purchase ur rep told that skull candy head phones worth rs.2999/- is free. Along with the system.

But after making the payment before delivery at gate he told stock is not available and said he will call after 2/3 days. But after 5 days also there is no phone call then i called. Response is not up to the mark.

Personally went to the shop and the treatment is the worst.

You mean to say if we purchase some itms only we will get espect or else ur reps. Are not seeing at all.

Why are u running the shops. Better close the reliance digital when u people dont know how to give respect to customer.

Dont think that customer is least bothered.
It is very sad. Finally they said it will be given next day. Even now also no phone call then i called the rep is telling he is at anoter etail showroom and he will call afterwards. If this is the situation tell me what we have to do? And one more thing the audio has not been checked and it is given directly. But it is not working proerly. Shall i through system in shop???

What nonsense is going sir.
What response u want to give to the customer.
On diwali day they cheated. They said there is no stcok after making the payment. I want to return the system and would like to take another system.
Please help me.

If you people do this sort of cheating am telling reliance digital is going to die. No body can save it. As a customer i have been fed up.
Please answer me.

My phone no.[protected]
My mail id
[protected]@yahoo.co.in
Was this information helpful?
No (0)
Yes (0)
Nov 28, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Oct 25, 2017
Shharshithashashi@gmail. Com's response
Yes
Oct 25, 2017
Shharshithashashi@gmail. Com's response
Do clear problem immediate
Oct 27, 2017
Updated by Venkata Satyam Kompella
Act immediately & respond to my complaint
Verified Support
Oct 27, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest.

At Your Service,
Reliance Digital
Complaint comments 

Comments

I dont want to give any rating unless & until my problem is solved/

I want replacement or change of another system

Your people are not responding & they have not allowed to see the Manager.

Why shoudl I give rating.

I want to give negative Rating.

I am working ina MNC company.I will circulate to everybody abt the incident allover the world
E tv and other chanels not coning i will call customer care number not responce i will sad about this network i will decideto change other network
Hi Reliance's I would like notify I purchase moto E4 from agent Name Mr. Shabbir (rel r_city'ghatkopar. His service explanation was well & good. I appreciate/satisfied. But used Power Bank Provided. Model No RAPBB5004. Cap:-5000mah. AAC17G0101281. I'm unsatisfied reliance can cheat like this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information