[Resolved] Reliance Digital — reconnect split ac

Rohitbali

from Gurgaon, Haryana

Address:

Gurgaon, Haryana, 122002

It is a worst experience dealing with reliance digital employees and there instalation team, highly unprofessional.
Want to purchase one split ac. Been to there outlet at sector-29 gurgaon with family on 22-7-17. Wanted to purchase branded product but sales guy convinced me to buy there in house product called reconnect. Complete miss selling and not updated about the product. Today on 28-7-17 it still kept uninstalled. Have spoken to multiple people there regarding this, but behaviour of the managers is extremely rude, no one wants to listen. They replied once the product got sold it is not there responsibility. Seeing all this decided not to keep this product and shared my views with the manager, who replied not his concern he will not get product picked if i want to send product back i should get it done and they will not attend me.

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Aug 29, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Comments

abhibhaw

from Gurgaon, Haryana

Dear Team,
My Setup box is not working I have already complaint in customare care Complaint no is[protected], on 09-Jul-17, but no solution provide from your side, Really i am totally fedup pls check & solve my problem asap.

My Smartcard no is[protected]

Divyaroyals

from Paravur, Kerala

I have biook complaint 15days back. But till now my problem is not resolved. Why so too late u r services. This type of your services customer not satisfied. Please do early.