[Resolved] Reliance Digital — reconnect top load semi automatic washing machine repair

gvrao1959

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

Sir
I have lodged a complaint regarding repair of my reconnect top load semi auto matic
Washing machine in the month of september 2018. Your service mechanic visited and said two spares are to be changed. One will be provided by the company free of cost and the other the payment has to be made. I accepted for the propsal. He phoned and said he has ordered for spares and the machine will be repaired as soon as spares were recieved.
Each time i have contacted the customer
Care centre the reply from them is it will be done after recieving of spares. But till today the washing machine was not repaired.
My address
G venkateshwar rao
Plot no 254
Sadasiva heavens
Peddamberpet
Near outer ring road
Ranga reddy district
Cell [protected]

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Jan 18, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital