[Resolved] Reliance Digital — reconnect tv 39 inches.. 20 since complaint lodged till now no solution | |||
Sir, we bought reconnect 39 inches tv in march 2017 with registered mobile number [protected]. On september 08th tv got inoperable with pcb box problem. We lodged complaint on 9th september they gave us complaint number and assure us service but 20 days completed till now no solution they given us.. After days i mailed to reliance digital customer support head and bm regarding this and recieved calls from them they also told us they will solve problem. They are all fake promises to a customer.. Poor service from reliance digital.. The local reliance digital manager giving irresponsible answers when we asked about the same.. Since 20 days we are tv less in home.. 7 months not completed from we bought the tv. Poor quality devices.. They are attracting customers with low cost tvs with low quality devices with poor service.. Please make us a better solution for this.. Thanking you sir Was this information helpful? | |||
Oct 15, 2017 Complaint marked as Resolved The problem is not yet resolved how it will show as resolved .. Consumer forum need look after this .. Reliance Digital customer support has been notified about the posted complaint. Verified Support Sep 30, 2017 Reliance Digital Customer Care's response Dear Valued Customer, We regret for the inconvenience caused. Our team will contact you and provide a resolution at the earliest. At Your Service, Reliance Digital Verified Support Oct 04, 2017 Reliance Digital Customer Care's response Dear Valued Customer, Your complaint is in process and here is the complaint number[protected] for future reference. At Your Service, Reliance Digital | |||
 2 Comments | |||
Comments
Everyone saying the same .. even the customer support head and nalgonda local reliance digital manager .. no solution till now ..everyone asking 24 to 48 hrs time to solve the issue .. waste of time and waste of money better don't choose relaince for smart TV .. #reliancedigitalservice
Reply
Hi,
This is Govindarao from Visakhapatnam. Last few days back i am purchase so many products in Reliance Digital. Now i am see the product Sony 2.1 Seekers. yesterday i am already raise the request for u r official wed site. till now i am not receive any feed back call.
This is Govindarao from Visakhapatnam. Last few days back i am purchase so many products in Reliance Digital. Now i am see the product Sony 2.1 Seekers. yesterday i am already raise the request for u r official wed site. till now i am not receive any feed back call.
Reliance Digital Customer Care's response, Oct 7, 2017
Verified Support
Dear Valued Customer,
Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital
Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.
At Your Service,
Reliance Digital
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