[Resolved] Reliance Digital — reconnect tv-model no-releb3207-43 inches.

GC Ganguly

from Kolkata, West Bengal

Address:

Mimbai, Kolkata, West Bengal, 700052

The above tv was purchased and presented to me by my visiting son in the month of january, 2019.
By september, 2019 it cashed down as for software failure — we had to register complain and wait for almost 2 days got the software reloaded and to make it serviceable.
Came to know from different purchaser, this problem is the faulty design of software and almost all of them are suffering from this problem.
Request the manufacturer to take suitable permanent remedial action, or, failure to do that to replace the model tv by suitable other model tv without any price.

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Oct 18, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Reliance Digital Customer Care's response Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.