| Address: | K-102, Megh Malahar, Opposite pramukh abode,, Sargasan,Gandhinagar. |
Third Complain Date : 1 June 2022
Refrigerator model: Whirlpool - WP BMR 325 L- IFPROBMINVCNV340
We are facing issue of noise from the long time and then we made complain for noise to ResQ team and then first technician told us that " you have to keep the fridge OFF for 2 hours everyday"
We made another complaint referring that please send good technician.
Second complaint we have made for noise and he did something after 1 or 2 days, refrigerator totally stops working.( no cooling at all)
then we made third complain and technician told that there is gas leak and switch off the refrigerator and told that now the complain will go to the " Whirlpool".
After logging complain in reliance, after 4 days whirlpool technician arrive.
Then he checked and replace PCB which doesnt resolve issue .
After PCB replacement, there is issue of compressor- which makes noise and also gas refilling and gas leak needs to be fixed
Attached is the job sheet from whirlpool.
Our refrigerator is not working since last 15 days in the month of summer.
We strongly suggest to replace the piece, as its just being 6 months and is having issue with PCB, compressor and gas leak, gas replacement- usually it works for years.and if some part is still not working we cannot be sure.
Desirable solution: Replace piece or provide another extended warranty for 2 years
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