Reliance Digital — Refund for defective product

Address:

Khammam 507002

Hello,

i ordered Eureka Forbes Aquaguard Crystal nxt RO + UV + MTDS with active copper and Zero pressure pump from relaince digitalonline,

the product received is defective and installation is done by unauthorized people

and Reliance manager arvind updated in portal as customer self installation which is not true and

I already raised compliant on this issue multiple times,

still no update on the refund my money, the product not blocked..

pls resolve the issue and refund the amount it is nearly 80 days

complaint#: PRI00526989

register mobile#: [protected]