Reliance Digital — regarding lg water purifier services

Address:	Gurgaon, Haryana, 122001
Website:	www.reliancedigital.in

I had bought a LG water purifier from reliance digital on 14/08/2016 with an extended warranty fr 2 years and the charges for extended warranty were paid initially with the cost of purifier.

For the first year LG company gave satisfactory services but next year it was the responsibility of resq but we were not provided with any of the services instead of many complaints for the same we received neither service nor any reply.

Complaint was registered on 22/06/2018 and it was promised that technician will Attend on 23/6/2018 but nobody attend ed and again complaint registered on 9/07/2018 and it was informed again that technician will be on 10/07/2018 but no one came .
We dn get the use extended warranty.if they cnt provide proper services then y they take amount for the same.i am very much disappointed with this and the reliance digital has cheated on us.

Is there any responsible person from the company to solve our issue ??