I have purchased a tv from reliance digital, mg road branch, labbipet Vijayawada. On 6 th October 2022.
At the time of purchase, they told me the cost of tv with some discounts added, . And asked me to pay rupees 4300 for the additional extended warranty, I said ok and proceeded with the payment.
Some days Later I was going through the bill, . And iam searching for that 4300 which I have paid for extended warranty, . But it was not there, instead I have been charged
Rs 12498 /- for that extended warranty. Which is very high compared to rs 4300.
When I went there to ask them, they are not answering about that 12498 and telling some other reasons, and talking to me in a rude manner, with an arrogant behaviour, . First it was a manipulated by The sales executive Mr.Naveen. And later it was carried out by the service manager Ms.Geethika, . It was a scam and a fraud carried out by the reliance team knowingly.
The same thing is happened to all the customers who brought Tv or any other appliances from that store, they are adding up the additional amounts without any prior information and acceptance from the customers.
And when I have found out their scam, and went to ask them, . All the employees, They have surrounded me and shouting against me, . Threatening in a kind,
It was a horrible treatment for any customer.
Please do look into it and please find me a Solution.
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