[Resolved]  Reliance Digital — regarding warranty of my laptop

Address:Bangalore, Karnataka

I had bought my laptop one year back from a reliance digital store in phoenix market city, whitefield, bangalore. Two months later the edges of my laptop broke despite being placed in the laptop bag i got from the same store. About a month later, the screen acquired some blurry white blobs of discoloration and it's still there. As i got to the second year, my laptop became extremely slow. It wouldn't turn off sometimes even if i switched it off. About three months back, one day i noticed that the mouse pad had actually gone inside into the keyboard. Very recently the inverted comma button in the keyboard goes on clicking itself. Recently i had reported all these problems at the nearest reliance digital store in koremangala. However they sent me back saying that they can't do anything since i didn't have the bill for the laptop. They weren't able to track my bill and i had to go back home.
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Feb 13, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Complaint comments 

Comments

This is to highlight that I had purchased TV 55'' Sony Bravia on 26 DEc 17 and despite confirming as I had specifically asked the NETFLIX connection was not provided and was told by same had expired on 31 Dec 17. Nor was the coupon in the Box.
Spoken to Mr Gaurav, but NO RESPONSE SO FAR.

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