[Resolved]  Reliance Digital — Reliance Digital Selling Fake Beats by Dre Headphones

Address:Chennai, Tamil Nadu, 600042

Its so pathetic. My friend gifted me a Beats studio from Reliance Digital at Mount Road, chennai(near devi cineplex) around 6 months ago. He bought it for 13K. He even gave me the bill just in case I need for any warranty claim. A week ago. Its headband got little cracked. So I contacted Apple Support, They asked me the Serial number, and when I checked for the serial number in the headset(the support person told me where to look) I coudn't find one. I have to excuse myself from the support person telling random reasons. It was a very embarrassing moment. Infact Reliance Digital is an authorised Dealer of Beats and yet they sell Duplicates. I'm never buying anything again from Reliance Digital. I couldn't complain to Apple because I lost the bill. If anyone has a bill with Beats by Dre from Reliance Digital. Kindly check if it has a serial.

The serial is located when you expand your headband, its on the outerpart of the inside metallic band above right earcup. Even if you find one, kindly verify if its legit with Apple Support. I know there are lots of duplicates of Beats around the market, thats why my friend went to reliance trusting that they will sell original but we were totally disappointed.
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Aug 5, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
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