[Resolved] Reliance Digital — reliance digital, serampore didn't deliver the offer product on time

Sangeeta Som

from Delhi, Delhi

Address:

C/o Samir Kumar Som,29/1(8/1)satchasi para lane, serampore,PIN-712204, 712204

Sir, i sangeeta som purchased a saregama carvaan from serampore branch. Due to unavailability of the offer product (Bluetooth earphone of itek) they couldn't deliver me. I purchased it under your tech expert whose id is showing in my bill is 60489477. I visited again on 27/10/2019 but didn't get any solution. Sir for my service i hv to stay far from my home and it's not possible for me to go there repeatedly. Please solve the matter at your end.
Thanking you,
Sangeeta som

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Dec 4, 2019

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2019

Reliance Digital Customer Care's response Hi Sangeeta,

We regret the inconvenience caused and would like to inform you that we have forwarded your request to our concerned team. We are expressly working towards resolving it at the earliest.

Verified Support

Nov 03, 2019

Reliance Digital Customer Care's response We request you to share your registered contact number and purchase invoice copy at cshead.[protected]@ril.com.