[Resolved]  Reliance Digital — reliance digital store fraud commitment

Address:

Punjagutta Ameerpet Hyderabad Telangana, Hyderabad, Andhra Pradesh, 500038

Hi i am sanjay mishra..

Last week i have bought a reconnect tv (32inches) from reliance digital punjagutta store, hyderabad, telangana state.
As i was looking for 10k budget, and reconnect was the only product i could get. Below are the detial of purchase
Purchase date:28april2019;
Delivered:29th april.
The same day technician visited our home for installation. During installation we found there was wrong walmount ankle (24inches). When we asked him (Technician) for the same. He asked us to raise a request for new walmount (32inches). Some how we got customer relationship manager's of that particular store. She said she will get back to me in 5minutes.
But she dint called us. On the 2nd may i visited the store to raise a complain. But to my surprise they were not aware of the issue, don't know what service they are providing to customer. They finally promise me to deliver the new 32inches bracket by the same day evening. But still no response.

Really frustrated with there service (Reliance digital).