[Resolved]  Reliance Digital — Reliance Jio Executives

Address:Lucknow, Uttar Pradesh, 226003

Discourteous, rude and boorish behaviour of reliance jio executives at RELIANCE DIGITAL, HALWASIYA COURT, HAZRATGANJ, LUCKNOW
Here, I am mentioning two incidents of their misbehaviour.
On 28 August, I had visited the store and got the token after waiting for 3 hours to get reliance jio sim on 8 September but due to unwanted circumstances I may not be able to go on the given date and time as I was out Lucknow to conclude my SSC-CGL exam. I can provide you proof of token and SSC-CGL admit card.
So I again visited the store on 7 September to them about the situation and to my surprise one of the executive behaved very rudely and said, "whatever is your situation, it is not of my concern, dont waste my time, just go away from me."(THIS IS THE FIRST INCIDENT OF MY INSULT AND YOUR EMPLOYEES MISBEHAVIOUR).They are so uncooperative.
So I again visited the store on 12 September to get fresh token, but firstly they had given but after 4-5 seconds they snatched it from my hand and MANHANDLED me and said your generated barcode through Reliance jio app is expiring on 12 September and they even don't know that the validity of barcode is now extended to 31 December.TILL DATE I HAVE NOT GOT THE SIM.(THIS IS THE SECOND INCIDENT OF THEIR RUDE AND BOORISH BEHAVIOUR)
Now I am very much depressed about their behaviour. I am well educated person and was the student of one of most prestigious university of India, Banaras Hindu University. I am not complaining this to get the sim but how can they tarnish the integrity of a person in front of 100 people.
Kindly look into the matter and reply as soon as possible and take disciplinary action against them, so that, they cannot betray and mortify anyone else.
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Oct 20, 2016
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret to know of your unpleasant experience and assure you that your concern is being addressed on priority. Request you to provide your contact details at http://bit.ly/RDCustomerCare and we will contact you.

At Your Service,
Reliance Digital
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