Reliance Digital — Reliance JioFi lower data availability than what was promised

Address:560068
Website:www.jio.com

Hi Team,

I am a JioFi customer. Its very unfortunate that i have to contact you for Data consumption and connectivity related issue as Jio provides a high standard and hope for digitalised India.

2 Days ago, my plan was migrated from 'Preview Offer' to 'Welcome offer' reducing my daily consumption limit to 4 GB. It's not that i am a heavy downloader but the speed at the end of 4 GB is unbearable and not justified and hinders my business and productivity.

Please migrate me back to "Preview offer" which i am eligible for as per your promise. I am happy with my data till 9th september rather than welcome offer till 31st. I am not even complaining about a speed slower than what i was promised but lower data is simply not acceptable.

Thank you so much.
Regards,
Harsh
Jio Number- [protected]

NB-I tried raising a ticket at Jio account page but that doesn't seem to work.
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