[Resolved]  Reliance Digital — reliance led tv - complaint about service issue

Address:122003

Dear Team,
I am writing to you as a complaint with high dissatisfaction with your service and level of management. Recently I brought one TV from Reliance digital sector 29 Gurgaon. TV is not working properly since 1st day for which I have raised several complaints. In my last complaint your senior engineer suggested me to change the TV by coordinating with showroom. I got a call from service team and said we cannot change the TV and they closed my request mentioning that customer don't want service support. Attaching snapshot. If I don't get my TV changed I will escalate it further.
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Jun 23, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital
Verified Support
May 09, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

With regards to your complaint, please be informed that we are working on your complaint number:[protected]
and will get back to you with an update soon.

At Your Service,
Reliance Digital
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