Reliance Digital — Return Amazon Fire TV Stick Lite

Address:

90/4, ARR ROYAL, Outer Ring Rd, next to Hotel Raddsion Blue Krishna, Raja Extension, Marathahalli, Bengaluru, Karnataka 560037

I purchased an Amazon Fire TV Stick Lite from Reliance Digital outlet Marathalli Bangalore. This product is not compatible with my tv. I visited twice to store. They are not accepting return telling that this box is opened. They are telling me to get DOA letter from Amazon and Amazon is telling to contact Reliance Digital outlet to return product. Neither Amazon is helping nor Reliance Digital is helping. I have been cheated from Reliance Digital. I think they don't intension to help customers. Please help and send my complain to both parties.