Reliance Digital — S regarding your online pathetic delivery fluctuating dates not delivered

Address:Relaice digital online
Website:www.relaincedigital.com

Kindly note the order no :RDF25674271, From past 18 days i have ordered three product after the 10 days i have received two product, but still one item is still pending, whenever i call your customer care support team they keep on giving different dates time and offen, once the order has passed from your end to deliver the product and the money has been paid from our end, there is a time frame alerted to deliver it on time or else your team has to revert according that's how it works since you are professional.Hope you people got it .

Ordering the product from your website, wasting my time behind calling your customer care (your team answer my item still haven't yet arrived, ur team advises wait for 72 hrs its on the way ) i am wasting my bloody time behind calling your team for the product delivery, or else i would have purchased from your store outlet why because time matters .so reason i booked online from your website you people are taking your own time this is not the way to run the show, if max negative reviews activated on the portal of the website affects your business, kindly note Customer feedback are more important for better tomorrow.hope fully you got it thank you

I need the compensation on the same made us to wait and send hell out of email for the following days for the product not delivered

Reliance digital email any few days ;

BM BADE

3:12 PM (1 hour ago)

to me

Dear Ajith,

Greetings from Reliance Digital!

This is reference to your order RDF25674271

Please accept our sincere apologies for delay and inconvenience caused to you.

We regret that you had to experience an inconvenience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.

As per the update from concern team we would like to inform you that refund has been initiated from our end. Due to some courier issues the delivery has been impacted.

It will take maximum 4 to 5 working days to reflect in the account.

We appreciate your time and patience. Thanking and assuring you for best services always.

Thanks & Regards,

Sharanjit Kaur

Executive - Escalation Support

Reliance Digital
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4660
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information