Reliance Digital — Samsung fridge door has damage

mohammediqbal03

from Madurai, Tamil Nadu

Address:

600091

Dear Team,

I'm writing this email to let you know the issue after buying a new fridge from your store. Yesterday I booked a Samsung single door fridge an I was told it will be delivered to my address today. I received the fridge today (10-Jun-2016 at 5:15 PM).

I'm very much disappointment to see there is a dent on the door. I immediately called your store an informed them about this issue. They told me to call back tomorrow morning by 11:00 AM. I would request you to take back the fridge and deliver me defect less product.

Hope for your positive response.

Regards,
Tamilmadhi
[protected]

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Comments

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

Apologies for the inconvenience. Our team will soon contact you and provide necessary assistance.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

mohammediqbal03

from Madurai, Tamil Nadu

It's been 2 weeks since I purchased the fridge no action taken so for. Store is asking me to contact Samsung directly they are wasting my time an asking for update from me rather giving update.