[Resolved] Reliance Digital — samsung galaxy s7 edge

nisha ragunathan

from Thiruvananthapuram, Kerala

Address:

Chennai, Tamil Nadu, 600099

Hi i am nisha r from chennai, recently i bought a samsung galaxy s7 edge from reliance digital outlet, kolathur, chennai. It's only been a week since i bought my phone and i hardly used it twice.
Today when i switched on my phone the screen was broken i took it to samsung service centre and they say that the phone is faulty and reliance is refusing me for an replacement of the phone.
And at samsung service they are asking me to pay rs. 14800 for screen replacement. It's really heart breaking i bought it for rs 41800 and the staffs at the reliance digital store are not even responding about this issue.
Now i don't know what else to do i searched the internet and got an positive reviews about this website. If you can provide me with any solution am pleased for your response through my email id r. Nisha. [protected]@gmail.com.

Regards,
Nisha r

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Jan 13, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

Verified Support

Dec 06, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact number at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital