Reliance Digital — Scratched Washing machine and dissatisfied customer

Address:

Pacific mall D21 dwarka

After another week passed I have raised it to Head Quarter I will keep my rating still 1 because 0 can't be given. Now how head quater resolves the issue they will say the same words which store person says. They don't care about Customer. After taking another week I got mail that 830 amount is their final offer which I declined to accept but i got saying it's their final communication doesn't matter Customer satisfied or not.Either they are very smart they sent damage product and later they will offer such small amount. Now either we will accept the amount and will something in 3k Or 4k because nothing comes in the amount they offered. So they have sold another product by offering compensation and I'm not sure even they might have conditions like 15k should be product price. 500 rs coupons they offered with same conditions.How reliance digital cheats to it's customer. I booked washing machine on 7th April and paid completely. I asked any offers but nothing got. I asked for vouchers and they told you can have reliance trends voucher but later we came to know that they don't have now. But they told me I will get 500 rs two vouchers later on Next day. I got two vouchers but for each voucher I have to buy 15k or more amount product. It's no use I spend 25k already. Next day Delivery person came and delivered. How carefully they delivered I can't explain. I almost felt like it will fall and break. They dragged like it's second hand. But lastly they delivered. And next day when installation guy came and we found it's damage there was big scratch. Enginner told it would replace but next dayi got call at end of day. They offered compensation worth 800 is it really worthful. I told I want to buy juicer mixer worth 3k if you can give 1.5k or 3k discount I can accept. But still 800 rs discount they are giving and for that also It's almost 10 days passed still I haven'tstill I haven't got that compensation too. Reliance digital makes fool to it's customer. I have been following for such small amount but only getting false promises