[Resolved]  Reliance Digital Service Center (Resq) — R Connect 2.1 Speakers are not being repaired / Replaced / Refunded even if it within warranty

Address:	Pune, Maharashtra
Website:	www.reliancedigital.in/services.html

My 2.1 Speakers stopped working within the warranty period hence I took them to ResQ Center in Bibwewadi, Pune. I was told that it will be repaired within 2-3 Days and I will be informed however, I only got a message that it is being looked at by the technician and no call nothing. So I called up the customer care and I was told that it is being looked at and they have raised a complaint for not getting back to me within 2-3 days. I waited another week and still there was no response from the customer care nor ResQ Center hence I visited the ResQ Center and was told that the Speakers are non repairable and I will get the replacement within 2 days. Now again another week passed still no reply so I visited the ResQ Center and was told that Reliance Digital Store from where I purchased this speaker is shut down hence they cannot get it replaced however, it will be refunded within 7 working days. Now it is more that 7 working days so I called up the guy in ResQ Center regrading the refund and he said there will be no refund but he can give me a voucher of the purchase amount which is Rs. 3999 and it can be redeemed at any Reliance Digital Store. Now as I do not have any faith in their services I do not wish to get this voucher so I am requesting a 100% refund or replacement. These guys are taking disadvantage of my patience, according to the warranty rules I should get the repair / replacement / refund and I was ready for all these options despite of wasting lot of time running after this stupid people I am getting nothing. Please help!!! Here's the reference / call numbers I was provided : [protected], [protected], [protected]