[Resolved]  Reliance Digital — service of reliance digital juhu

Address:Mumbai City, Maharashtra

I purchased a semi automatic washing machine of reconnect from juhu branch on 26th august 2019, made the payment, and the sales person told me that it will be delivered the next day for sure, i. E on the 27th of august b/w 10 am to 10 pm and i received the massage stating the same
I waited till 8 in the evening and thn called the outlet and the girl told me that our standard delivery is 48 hours and there is some problem and the sales person should have told me and etc etc and my machine won’t be delivered today
I waited the whole day in my house, put my other plans on hold, so that the delivery person doesn’t have to wait or return
Seriously this is not a nice experience.. I wanted to buy other things also.. But now i am highly doubtful about my decision of purchasing the product from reliance digital
Took extended service also, god knows what will happen if something happens to the machine
Will u guys even repair it
My 1st experience and most probably the last one
P. S. Pic of the massage attached
+1 photos
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Oct 6, 2019
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
Reliance Digital Customer Care's response
Hi Archita,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
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