[Resolved] Reliance Digital — Service request for fridge not working (Covered under warranty)

Hiren Faldu

from Mumbai, Maharashtra

Address:

400706

Reference no : [protected]

Service request date : 25th april 2017.

I bought fridge from reliance digital, belapur on 11/10/2016.

It was not cooling from yesterday so tried to contact service toll free number but so buzzy yesterday.

I called today morning twice around 10:30 am and requested to register service request but due to your server shutdown not provided service request number on that time.

Please provide service request number and arrange technician for rectification of problem as soon as possible.

There is no message or call back regarding my service request till now after one visit of technician.

There is no information regarding which type of part require to repair.

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May 31, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Apr 30, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Our team has been trying to get in touch with you. However, there was no response. Please share your alternate contact number at http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital