Reliance Digital — set-top box issues

Address:

500045

We have been facing trouble with the service since two weeks. The channels that we have subscribed are displaying nothing but a black screen. We have been calling them lately since a week, they are not responding at all. Instead, they've put up day to day limits on contacting their customer service. Also, we have recharged our package to an extra of rs. 100. Still, the same thing. This is so really frustrating. Please escalate this issue as early as possible.