Reliance Digital — smart television

Address:

Indurthi nagar 1st line, Prakasam, Andhra Pradesh, 523001

We bought a sony 40-inches tv in the reliance digital store and they haven't sent us us the smart device connected to it then we approached them, then they said now we give it to you tomorrow technician will approach you to fix it and it been 2 weeks and there was no response from them and if we are asking for their them connect it they aren't responding and asking us to come to digital store because they have to show a demo to another customer and they will teach us to fix us, is this the way you treat customers i want you to take action against them and the device should be connected to the tv by 24 hours.