[Resolved]  Reliance Digital — sony earphones

Address:Dehradun, Uttarakhand, 492001

I had purchased 2 sony earphones with 1 year warranty out of which one was defective and stopped working in a few days.
When i took them to reliance digital, one executive told me to take them to sony service center myself and refused to provide any assistance.
What's the point of spending a higher amount on purchasing items from reliance digital. A local shopkeeper would have provided me service instead.
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Mar 5, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Request you to click on the link - http://bit.ly/RDCustomerCare & select the option - Grievances where you can fill in your personal details and our team will contact you.

At Your Service,
Reliance Digital
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