[Resolved] Reliance Digital — Sony Tv

Hari CH

from Hyderabad, Telangana

Address:	500047
Website:	www.consumercomplaints.in

Hi

I've given a complaint to Reliance Digital about my TV not functioning and no display after completion of 13 months . We have RESQ care pack from reliance additional 2 years and keep on chasing them and there is no update from them.

Finally after 18days, they have collected the TV for repair (on Dec 30th) and there is no update as on today 5th Jan 2017. I've given lot of calls and mails and not responding properly. IT is very poor response. Please advise.

My Complaint /Job Card number [protected]

Regards
Hari

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Feb 7, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital.

Verified Support

Jan 05, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital