[Resolved]  Reliance Digital — staff and product

Address:Nagaon, Assam, 782435
Website:Reliance digital

1st. I have went to buy 7+ on 7th of this month and your outlet in guwahati central mall didn’t have the product and even there was no apple representative at your apple display
I ended up buying it from another locat store and getting much better response and much better treatment
2nd. I have went again today to buy some other items such as
1. Printer wifi enable
1. All in one desktop
1. Vacuume cleaner
1. Moto g5’s
And out of all this products your outlet had just a vacuume cleaner we went to see the product and know specification but there was no one in the section we asked a guy near by to help as with the same we asked him what was the capacity and he replied with there is no such capacity as such this is just one of the many dum answers that we received.
We then asked for a complain book but your people at the desk handed us a visitors book
And asked us to wright in that and we did note our complain and also were telling our concern to them but honestly we didn’t get a proper response from the sales team as well and not even a small work such as sorry if this is the quality that your providing and not at all inviting towards the customer not even pushing them to buy another model i don’t understand what standards are you living up to hope i get a response and hope when i visit for the third time i get a better hospitality
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Apr 12, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital
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