Reliance Digital — Symphony air cooler replacement

Address:

Seawoods Grand central mall

Worst experience with the store purchase. I had purchased a symphony diet 12T air cooler from reliance digital store which is in seawoods grand central mall. it had some technical issues and the provided technician for it but even after 2-3 visits the issue was not resolved so i tried to replace it. but the store manager refused to do so. he asked us to call the manager of symphony sales and he doesn't listen to it, instead he says that if the purchase is done through reliance digital store then it should be resolved by them. fed up with both the companies. both are blaming each other and the customer in between remains unattended.