Reliance Digital Tv — charging for a complaint not solved. Consumer no.[protected] | |||
None of the channels were working and showed Error 400. Service has been very disappointing and frustrating for the following reasons : 1. Kept on hold for nearly 25 mins. 2. After explaining the problem, the customer service person says to call back after 15 mins. 3. I then get a SMS mentioning that I have been charged Rs. 175/- and the complaint is closed. Was this information helpful? | |||
 2 Comments | |||
Comments
After holding on the line for nearly 25 minutes and finally getting through, your customer service person requests me to call back after 15 mins. and explain the problem once again! This is totally unprofessional and highly frustrating. Why can you not hire more people and get additional lines... it is so inconvenient for users. My query still remains unsolved. Consumer No. is[protected]
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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Reliance Communications