[Resolved]  Reliance Digital — tv installation

Address:

Chennai, Tamil Nadu, 600097

I have purchased a sony smart tv worth 46000 from reliance digital, phoenix mall chennai on saturday 20th april 2019. While purchasing i was promised that i will be getting the delivery on next day and installation too. Though i received the product but no technician turned up. I called several times and every time i was promised that technician will come to my place in the next 30 minutes. Like this i was kept waiting and no one arrived. Around 9 pm when i called them back i got to know that no technician is available. And then and there they promised me to send the technician today. Today no one bothered to follow up with me, i had to call yet again and followed up with the status from 3 pm. The same routine of keeping me waiting from 3 pm by saying technician is busy and will turn up in next 45 minutes. Now it is 9 pm and out of distress i am writing this mail that i will never ever by product from reliance digital who knows how to sell things not how to meet the customer expectations. And also will make sure none from my friends circle or relatives will buy product from your store. Height o[censored]nprofessionalism..