Reliance Digital — TV installation fault

Reliance Digital — TV installation fault

R rajesampath Nov 19, 2021 Nov 26, 2021 This thread was updated on Nov 26, 2021

We purchased TV in reliance digital which was delivered next day but for installation we had to call multiple times the showroom and customer care, only after a week it got installed . They fixed the TV not in proper manner, they have drilled the hole not in correct line but up and down, so the TV is placed not in correct shape it is tilted. We purchased TV for our anniversary, but installation itself did not take place as mentioned time and when it is performed they are not doing in correctly. Our happiness in purchasing the TV has been lost due to these issues, no commitment is kept . +1 photos Was this information helpful? No (0) Yes (0)
Reliance Digital customer support has been notified about the posted complaint. Nov 19, 2021 Updated by rajesampath I would like to know if you are not able to keep the commitment to the date why it is provided to customers . No update is done to customers if there is any delay, customers should always communicate them ??? is this how customer service is maintained ??? And what can you provide for the loss of happiness we had on purchasing the product as it was not delivered and installed in correct time . We ordered for celebration of our anniversary, but the whole point of it has been lost, thanks to you guys . This was my first purchase and a very bad experience Nov 26, 2021 Updated by rajesampath There is no update yet on this complaint. Very bad Reliance.
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