[Resolved] Reliance Digital Tv — Lack of service by company for solving complaint | |||
Dear Sir/Madam, I called Reliance customer care no. on 18/10/2013 for signal loss issue & told to note the complaint for Smart Card No.[protected]; reply was that the engineer will visit in next 48 hours. Then I called again on 22/10/2013 inquiring for the same; reply was, the complaint is not registered, so I requested to note the complaint again & the same thing was told that engineer will visit in next 48 hours. Till today i.e. 25/10/2013 07:35 PM complaint is not solved. Thank You. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Oct 30, 2013 Reliance BigTV Customer Care's response Dear Customer, As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction. Cheers, RDTV Care | |||
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"