Reliance Digital Tv — new big-tv connection installation is still not been done...!!! no refund provided...!!!

Shashank Kachare

from Siwan, Bihar

Address:

Kothrud, Pune, 411038

I have pre booked for new connection on 20th march 2018 and paid rs.499 + 499 = 998/-.
As per website within 30 to 45 days it will be installed.
But no installation and no further communication.
When i call customer care for refund they took all require bank details but not refund been processed yet.
I am fed up with your customer care team, need to fix this issue and want refund of my complete amount.

Payment id [protected]
Booking id - a12941874
Number of connection - two
Payment date - 20th march 2018
Total payment - rs. 998.00

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Reliance BigTV customer support has been notified about the posted complaint.

May 13, 2019

Updated by Shashank Kachare Not received any revert…????

When will you process the my refund….????

Sep 05, 2019

Updated by Shashank Kachare Reliance Bigtv — non installation of reliance big tv connection even after 18 months passed

I booked two Reliance Big TV connection on 20/03/2018. My booking id is A12941874. My customer id is[protected] and
My registered mobile no. Is [protected]. It was assured by you that the connection will be done between
30 to 45 days. But till date i. e. After approx 18 months it has not been installed. I called several
Times to customer care and every time they gave false assurance. It is not up to the mark of such a big network of reliance. I am sorry to say that now i am
Feeling to be cheated. I can't wait further more. I would
Like to cancel my registration. So please refund my booking amount of 998 Rs. to me on priority.

Payment ID[protected]
Booking ID - A12941874
Number of Connection - Two
Payment Date - 20th March 2018
Total Payment - Rs. 998.00