[Resolved] Reliance Digital Tv (Reliance Big Tv) — Balance deduction

asifcraz

from Bengaluru, Karnataka

Address:

643237

Dear All This is Mohammed Asif. My SCN is[protected] I booked my complaint on 24-sept[protected], without solving you people closed complaint and reopened on 9-oct-2015. [protected] your technician has come... you have charged me rs.175...Problem resolved... Again today[protected] you took Rs.500 from my account.. What is this? Please refund this amount As per telephonic conversation on 4-oct-2015 with your customer care executive supervisor He told we will refund the amount from 24-sept-2015 to solving date...You might have recorded the call so you can verify also... So its been 20 Days... So please refund the amount for 20 Days...The Refund amount should be around Rs.120... Kindly Kindly refund Rs.500+Rs.120=Rs.620

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Asif,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Asif,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications