[Resolved]  Reliance Digital Tv — Smart card no.[protected], disconnected some channel

Address:Ramanagara, Karnataka

Reliance smart card No.[protected], Contact the reliance dish TV customer care and ask the year plan, they told me to recharge of RS 1971/- to one year, south 2 Regional Indian pack and they clearly told me no need to recharge in middle time, so I recharged on 20/09/2015 for 1 year pack of RS.1971 but they disconnected Kannada channel (except only 3 channel)and Telugu channel on 30/09/2015 again I enquirer to customer care they told me Your account balance is low recharge again of RS 40/- . again and again I called but they are not responding properly. I requesting to please correct the problem, (one year valid of south Indian Regional channel of Kannada and Telugu language) other wise return back my amount.
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Oct 3, 2015
Complaint marked as Resolved 
I called on 1st October and again I told the complaint completely they told me to recharge the RS.10/- I recharge the amount and again called to customer care I told that next time I can't recharge the amount I will discontinue your dish.
Complaint comments 

Comments

Dear Mohan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mohan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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