[Resolved] Reliance Digital Tv — the no.1 company are fail in satisfying customer problem of Reliance digital TV, | |||
Reliance digital TV, sub. my digital TV problem has not been solved from last15- 20days. card number . *[protected]* sir, I Mahender a regular customer of reliance digital tv has taken the 2 digital TV connection.From last *15-20 days* my reliance d TV is not working with account number i.e.* card number as[protected], *and i have *made several complaints* to customer care, but till now i haven't received any feedback nor solution for my problem.I have also told to your customer care team regarding *changing of digital box* and i am ready to pay the charges for it, still they haven't responce. one of your executive is telling that their is shortage of setup box form last 15 days. i don't know how can a number one company like reliance digital TV tell like this that to in a metro city like Hyderabad, were we get every thing on call. your customer team should have shame how they can be so ir responsible in their job*.from last15- 20 days we are unable to watch *any thing nor channels on my tv because we are the customer of big company ( reliance digital TV.) Recently i have recharged the account with *yearly package*, so if you people are unable to solve my problem then return my money back, so that i can go for* another company*, as their are many other companies in the market which provide better service than you.till date your team is showing me the* different ways of giving the complaints rather than solving the problem.* hence its my *humble request to *your team to *solve the problem* as soon as possible, as i have a joint family i am facing many problem. if you people cannot change the box or solve the problem at least inform me so i can go for another option. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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