Reliance Digital — washing machine broken in 1 month

Address:

No 18/6 TNHB BLOCK MIG Thirumullaivoyal chennai 600062, Chennai, Tamil Nadu, 600062

I bought a new reconnect washing machine sema automatic 8.2 kg, one and half months ago, recently when the dryer is running suddenly a loud sound came and dryer has been blasted without any reason. Suddenly i raised a complaint in reliance customer care and they said the executive will come 24 hours to 72 hours but none came. I directly went to the showroom and demanded the query as i have paid rs. 1000 additional for extended warranty charges. When i went there the executive has been saying that it would come under warranty as there is a physical damage. How do a consumer will break the dryer inside? Do they have any brain really? And their answer are not compromising too. When i went to buy there they told plenty of reason service, warranty and guarantee coverage but within one and half month the dryer broken and they cannot replace it. I need justice for this and my time has been wasted because of this and my money too. Reliance digital ambattur branch.