[Resolved]  Reliance Digital — water purifier/ ticket# [protected]

Address:Bangalore, Karnataka, 560077

We are complaining for the same issue for almost past 3 months and it is not resolved yet. Service centre is closing the ticket with out resolving and confirming with us, saying technician confirmed to them that it is fixed. Subjected ticket is open since 23rd june 2018 and till date no technician has visited our place. Please advise who is responsible for this inconvenience? When can we expect this to be fixed? Is there any tat for the tickets raised?
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Aug 11, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. - Nithin

At Your Service,  
Reliance Digital
Verified Support
Jul 07, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,  

With regards to your complaint, please be informed that we are working on your complaint (Ref. No.:[protected] and will get back to you with an update soon.

At Your Service,  
Reliance Digital
Complaint comments 

Comments

I have booked big TV in 1 March 2018.but still not installed even you have promised me.so what can I do.
I have booked big TV in 1 March 2018.but still not installed even you have promised me.so what can I do.
Dear sir,

kindly inform to you that we are not getting the electric bill from 6 month.you were executive came on site last before 3 days cut for meter, so pleased send bill copy paid for amount.

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