[Resolved] Reliance Digital — worst service I have never seen | |||
Sir this is kamal oruganti, i have reconnect air-conditioner, recently got the problem some cooling issue, and have called to customer care 13/02/2019, around 10:30am, customer care people told me our technician attended with in 48 hours, but he will attended 17/02/2019 around 6 or 6:30pm, there is no lighting, so technician told me, sir tommorow morning i will check, so 18/02/2019 monday he visited my home and checked the air-conditioner, but he didn't recognized the problem, so he told me we will take your air-conditioner to our service, after completion we will fix the air-conditioner, but i have waited till 20/02/2019,, but no body attended and didn't installed the my air-conditioner, 21/02/2019, i have called to so many times mr shoiab, but he didn't lift my call, so but that day evening he pickups my call and he told me sensor is the problem replaced we will send our technician tommorow means 22/02/2019, but 22/02/2019 no body attended, and today 23/02/2019, i have called 30+ more calls to mr shoiab, but he didn't lift my call, so i have decided to attend that resq service center today, but middle of journey shoiab called me, today our technician not possible to send so tommorow we will send, daily he telling tommorow tommorow tommorow, Finally i have to tell 3bad things 1. No proper commitment 2. No feed back call 3. No respect to customer service Finally worst and worst I have full call records proofs starting onwards Was this information helpful? | |||
Mar 29, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Feb 24, 2019 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you. At Your Service, Reliance Digital Verified Support Feb 24, 2019 Reliance Digital Customer Care's response Dear Valued Customer, We believe our team has got in touch with you. We would like to inform you that we have noted and forwarded your feedback to the relevant team. At Your Service, Reliance Digital | |||
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I purchased a dslr camera from reliance digital store at srs mall Lucknow in oct 18. I was told that I will receive 5% cash back, which I did not get till today(22 feb 19). Moreover when I tried to contact at store they do not give proper response. They try to avoid me. Kindly help me.
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