Reliance Digital — Wrong low cost AC delivered not being refunded since 15 days.

Address:

https://www.reliancedigital.in/air-conditioners/c/S101510?searchQuery=:relevance:101011_03_Air_Conditioner_Type:Split:availability:Exclude%20out%20of%

I had brought the kelvintor blue fin technology AC on 9th May, 2022 worth 29990. but was delivered the normal AC less than 2500. They said the right ac will take 2 weeks or more subject to availability.

So i asked for refund, its been 15 days everyday they raise a pick up ticket and cancel it EOD and raise a new one. Escalation dept of BM Bade. has no rights and is so pathetic that they keep requesting the delivery guys to pick up and they delivery guys cancel and head office doesn't do anything about it.

The guys arrogantly told me if i want i can go ahead to social media and file complaint and do whatever i want. .The ware house is 7 km away from my place. Yet they are not able to arrange a simple pick up for last 15 days. i get standard asnswers of they are looking i it and that i need to show patience.

When they have doent a wrong delivery, this is the fast service relaince gives. PATHETHIC